MPMG housing finance scheme: SBP appoints focal persons to address customers’ complaints

MPMG housing finance scheme: SBP appoints focal persons to address customers’ complaints

KARACHI: The State Bank of Pakistan (SBP) has appointed senior level focal persons in its 16 offices for resolution of complaints of customers related to Mera Pakistan Mera Ghar (MPMG) housing finance scheme.

These focal persons will facilitate the customers, who are eligible to avail the disbursement of financing under MPMG.

Industry sources said that SBP took the initiative after complaints that some participating institutions were reluctant or delaying the housing finance disbursement under the MPMG scheme….

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